Helthcare EN road map - Medice project

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Categories
There are 8 categories in the Healthcare system e-map downlodable.
In each category relevant terms to help dealing with specific health issue appear as text and audio
Noodgeval  -  բժշկական շտապ օգնություն  
   Toelating  -  հիվանդանոց ընդունելություն
Mediese dokter  -  բժիշկ   
   Hospitaal / spesialis  -  հիվանդանոց / մասնագետ
   Pharmacy
Tandheelkundige diens  -  ատամնաբուժական ծառայություն  
   Apteek  -  դեղատուն
Voorkomende gesondheidsorg  -  կանխարգելիչ առողջապահություն    
   Pasiënte geregtigheid  -  հիվանդի իրավունքները
EMERGENCY
Emergency
Call 999. This number should be used only when urgent attendance by the emergency services is required – for example someone is seriously ill or injured.
 
Dialling 999 doesn't necessarily mean an ambulance will be dispatched. The call handler will decide what's appropriate. It may be safe enough for you to be seen elsewhere, or you can be given telephone advice by a medically trained clinical adviser. An ambulance will be sent if it's a life-threatening emergency.
 
You  can also call 112. 112 is in fact a genuine emergency number, which provides the same purpose as 999. The only difference is that 112 works throughout the EU.
 
 
You do not get charged when using 999 or 112, even when the ambulance is required.  
Emergency number  
999 or 112
Costs
Free of charge
Links
English
  AFRIKAANS
ARMENIAN
  emergency

  emergency number
  help
  call
  ambulance
  health insurance
  fixed rate
  disabled persons
  pensionaries
  accidents
  compensation
  noodgeval
  noodnommer
  help
  roep
  ambulans
  gesondheids versekering
  vaste koers
  gestremde persone
  pensionaries
  ongelukke
  vergoeding
Շտապ Օգնութիւն
Շտապօգնութեան  հեռախոսի համար
Օգնութիւն
Հեռաձայն
Շտապօգնութեան մեքենայ
Առողջութեան ապահովագրութիւն
ֆիքսված դրույքաչափ
հաշմանդամություն ունեցող անձեր
կենսաթոշակներ
առկածներ
հատուձում
ADMISSION
Admission
GP (General Practitioners or family doctors) and nurse consultations are free of charge to all, whether registering as an NHS (National Health System), or as a temporary patient, which is when the patient is in the area for more than 24 hours and less than 3 months.
 
For secondary care services, the UK’s healthcare system is a residence-based one, which means entitlement to free healthcare is based on living lawfully in the UK on a properly settled basis for the time being.
 
The following services in the NHS are currently free of charge irrespective of country of normal residence:
 
  • accident and emergency services,
  • services provided for the diagnosis and treatment of a number of communicable diseases, including HIV, TB and Middle East Respiratory Syndrome (MERS)
  • diagnosis and treatment of sexually transmitted infections
  • family planning services (does not include the termination of pregnancy or infertility treatment)
  • treatment of a physical or mental condition caused by torture, female genital mutilation, domestic violence, or sexual violence.
 

 
Anyone in England can register and consult with a GP without charge.

The practice will ask the patient to complete a GMS1 form (which you can see here: https://www.nhs.uk/servicedirectories/Documents/GMS1.pdf) as part of their application to register with a practice.
 
 
GP practices are not required to request any proof of identity or of immigration status from patients wishing to register. Some GP practices will, however, ask to see proof of identity with the patient’s name and date of birth. However, a practice cannot refuse a patient because they do not have identification or proof of address.
 
 
Non-EEA nationals need to pay a health surcharge when applying for a visa to stay in the UK for over 6 months, unless they are exempt ( those seeking asylum or applying for humanitarian protection; those with  Home Office’s domestic violence concession)

 
English
AFRIKAANS
ARMENIAN
National Health Insurance (NHS)
Social Security Number (SSN)
legal residence
residence permit
insurance company
pregnancy
childbirth
medical examination
medical certificate
a higher fee
nurse consultation
gesondheids versekering
bestaans beveiligings nommer
verblyf reg
verblyf permit
versekerings maatskappye
swangerskap
geboorte
mediese ondersoeke
mediese sertifikaa
n hoër fooi
verpleegkonsultasie
Իսլանտական ապահովագրութիւն
Սոսիալական համար
Օրինական կացութիւն
Կացութեան կարգավիճակ
Ապահովագրական  ընկերութիւն
Յղութիւն
Ծննդաբերութիւն
Բժշկական  Քննութիւն
Բժշկական  վկայագիր
ավելի բարձր վճար
բուժքույրերի խորհրդատվություն
MEDICAL DOCTOR / GP
Medical Doctor / GP
Anyone in England can make appointment with a GP  without charge.
The practice will ask the patient to complete a form as part of their application to register with a practice, and those who are not ordinarily resident in the UK will be requested to complete supplementary questions.
GP practices are not required to request any proof of identity or of immigration status from patients wishing to register. Some GP practices will, however, ask to see proof of identity with the patient’s name and date of birth.
You can also register a baby at a practice by filling out a form. When you register with a doctor in the UK, your medical records will be transferred to that practice and you will normally be given an appointment for a basic check-up with a practice nurse.
If you have difficulty in registering for National Health Services, please contact your local NHS area team. You can find the nearest one here:   https://www.nhs.uk/Service-Search/Area-Team/LocationSearch/1839
Non-EEA nationals need to pay a fee when applying for a visa to stay in the UK for over 6 months, unless they are exempt.
Those who have paid the surcharge (or who are exempt) can use the NHS on a similar same basis as an ordinarily resident person while their visa remains valid, although they still need to pay for certain service, including prescription, dental treatment, and assisted conception services.
The surcharge is £300 per year for students and £400 per year for all other visa and immigration applications.

on call doctor/nurse service
Most surgeries have an answering machine message that refers you to out-of-hours telephone numbers or the NHS Direct helpline.
The out-of-hours service is only for urgent medical problems that cannot wait until the next day to be treated.
It's usually based at a local medical centre or attached to a local hospital.
When you phone the out-of-hours service and need a quick appointment, a nurse or GP will take your details and ask you about your symptoms. You'll then be dealt with in one of three ways.
  • You'll be given telephone advice.
  • You'll be asked to come into the medical centre to see a doctor.
  • A home visit will be arranged if for your illness you cannot leave your house.
You can also visit an urgent care service, such as an NHS walk-in centre, urgent care centre or minor injuries unit.
You can find your nearest walk-in-centre here:

Booking an appointment
You can book a doctor’s appointment in the UK over the phone, by visiting the surgery or through the online booking service, without notice.
Depending on how busy the reception at the surgery is, you may be able to book an appointment for the same day or you may have to wait up to a few days. You won’t necessarily be assigned to the same doctor each time but you have a legal right to ask to see a particular doctor or nurse.
When you attend a doctor’s appointment in the UK, go
to the reception to let them know you’ve arrived. If you’ve been given an appointment card, present it to the receptionist. Doctors’ appointments in the UK usually last 8-10 minutes. The doctor will make any necessary diagnoses and offer advice, make prescriptions, make referrals if necessary and tell you if you need a follow-up appointment.

You can ask to see a male or female GP, as long as your surgery has both male and female GPs available and ask for maternity care.

Links

NHS entitlements: migrant health guide available here:

English
AFRIKAANS
ARMENIAN
  doctor /GP
  health clinic
  maternity care
  make appointment
  on call service
  fee
  reception
  quick appointment
  without notice
  illness
  dokter
  gesondheids kliniek
  kraam sorg
  maak ‘n afspraak
  oproep diens
  fooi
  ontvangs
  vinnige aanstelling
  sonder kennisgewing
  siekte
  Բժիշկ
  Բուժարան
  Մայրական խնամք
  Ժամադրութիւն
  Հերթապահ ծառայութիւն
  Գին
  Ընդունելութիւն
  Արագ Ժամադրութիւն
  Առանց զգուշացնելու
  հիվանդություն
HOSPITAL / SPECIALIST
Hospital/ specialist
You can be admitted to private treatment from a consultant or specialist without being referred by your GP.
But the British Medical Association (BMA) believes it's best practice for patients to be referred for specialist treatment by their GP. It's best to see your GP first if you're unwell or have symptoms, if you need a gynaecologist. Talk to them about whether you might need a specialist assessment or treatment. You may be referred as a patient for a visit at hospital that may take place after few days as there will be a waiting list.
A referral is also needed by many private practitioners and private medical insurance policies. If you have private medical insurance, ask your insurer if they need a referral.

See a gynaecologist
Many GP surgeries offer a ‘well woman clinic,’ where you may be seen by a female doctor or practice nurse.                         
The well woman clinic will often provide advice on:
  • pathology                                                                 
  • contraceptives                 
  • breast disease                                                                                 
  • hormonal changes
Some local hospitals also run well woman clinics. To use these, you don't need a referral from your GP, and an appointment isn't always needed.                                                    
If they don’t have a ‘well woman clinic’, always ask your GP and they will arrange a visit for you.                                         
You can ask for a female doctor to visit you.

Infant maternity service
The National Health Service completely covers maternity care, but low-cost private options are also available.               
If pregnant, the first ultrasound scan will be arranged at month 3 of your pregnancy. Talk to your GP if you need treatment, if pregnant, and talk to them immediately if you fear a miscarriage.  In the UK women have the legal right to give birth at home. If a woman chooses against medical advice to birth at home health professionals are bound by law to attend her. This usually means that a midwife attends her, sometimes with an ambulance at the door.

Service fee
Being registered with a GP practice, allows you to receive services free of charge.
A private gynecologist asks for a consultation, on average, about 250 pounds.  

Links

English
AFRIKAANS
ARMENIAN
  to be admitted
  specialist
  gynaecologist
  patient
  hospital
  waiting list
  pathology
  contraceptives
  breas disease
  hormonal changes
  maternity care
  pregnant
  reatment
  miscarriage
   midwife
om toegelaat te word
spesialis
ginekoloog
pasiënt
hospitaal
waglys
patologie
voorbehoedmiddels
borsiekte
hormonale veranderinge
kraamsorg
swanger
behandeling
miskraam
vroedvrou
Ընդունելի
Մասնագէտ
Կնոջաբան
բուժվող հիվանդ
Հիւանդանոց
Սպասման ցուցակ
մասնագիտոթիւն
Հակաբեղմնավորիչներ
կրծքագեղձի հիվանդություն
հորմոնալ փոփոխություններ
մայրութեան խնամգ
Յղի
բժշկութիւն
վիժում
Դայեակ
DENTAL SERVICE
Dental service
Dentists providing NHS care are self-employed contractors with NHS England.
In applying to become an NHS patient of a particular dental practice, there is no formal requirement to prove identity or immigration status.
Dentistry is one of the few NHS services where you have to pay a contribution towards the cost of your care, unless:

  • the treatment is free (certain NHS dental treatments are free)
  • the patient is exempt or partially exempt from charges on the grounds of age, pregnancy, or income.

Where a person has difficulty in finding a dentist willing to provide them with NHS dental care, they can contact:

  • their local NHS England area team. Find link here:

Costs
Emergency dental treatment:
£21.60 (pain relief or a temporary filling).

Treatment  1:
£21.60 (examination, diagnosis including X-rays, advice on how to prevent future problems, a scale and polish if clinically needed, and preventative care).

Treatment  2:
£59.10 (everything listed in Treatment 1, plus fillings, root canal work or removal of teeth)

Treatment  3:
£256.50  (everything listed in Treatment  1 and 2 above, plus crowns, dentures, bridges and other laboratory work).

For children
Same as for adults.

Links
Get more guidance here:  
English
AFRIKAANS
ARMENIAN
   dentist

   private clinic
   full price
   serious injury
   regular check up
   annual charge
   toothache
   adults
   for children
  tooth
  molar
treatment
   tandarts
   private kliniek
  volle prys
   ernstige beserings
   gereelde ondersoek
  jaarlikse fooi
   tandpyn
   volwassenes
   vir kinders
   tand
   kiestand
 Behandeling
  Ատամնաբուժ
  Անձնական բուժարան
  Ընդհանուր գումար
  Լուրջ վնասուածք
  Կանոնաւոր այց
  Տարեկան վճար
  Ատամի ցաւ
  Չափահասներ
  երեխաներու համար
  ատամ
  մոլային ատամ
 Բուժում
PHARMACY & DRUGSTORES
Pharmacy & drugstores
In the UK the words chemist's and pharmacy are both in common use to name a pharmacy. Usually a chemist's is almost always a shop dedicated to medicine.

A medicine counter in a larger shop would almost always be called a pharmacy.

You need a prescription for most of the  medicines you need. If you live in the UK, you automatically get free prescriptions.

Pharmacies open on a 24-hour basis as well as on weekends are available across the country.

Prescription
You can get free NHS prescriptions if, at the time the prescription is dispensed, you:
  • are 60 or over
  • are under 16
  • are 16 to 18 and in full-time education.
Prescribing by health professionals other than doctors, is possible. Nurses, pharmacists, dentists and some other healthcare professionals can prescribe any drug within their competency, including controlled drugs.

Costs
You can get free NHS prescriptions if, at the time the prescription is dispensed, you:  
  
  • are an NHS inpatient
  • are 60 or over
  • are under 16
  • are 16 to 18 and in full-time education
  • are pregnant or have had a baby in the previous 12 months and have a valid maternity exemption certificate (MatEx)                                                                            
  • have a specified medical condition and have a valid medical exemption certificate (MedEx)
  • have a continuing physical disability that prevents you going out without help from another person and have a valid MedEx
  • are under Income Support
  • Job Seeker’s allowance.  
           
They're also issued for people undergoing treatment for cancer.

Links
Check what help you could get to pay for NHS costs:

and  ‘Am I entitled to free prescriptions?’:

English
AFRIKAANS
ARMENIAN
 pharmacy
  medicine
  painkillers
  prescription medicine
  electronic prescription
  non-prescription drug
  price
  commodities
  identification card
  maximum costs
  apteek
  medisyne
  pynstillers
 voorskrif medikasie
  elektroniese voorskrif
  nie-voorskrif  medisyne
  prys
  kommoditeite
  identifikasie kaart
  maksimum koste
Դեղարան
Դեղ
Ցաւի դեղ
Դեղագիր
Ելեկտրոնական դեղագիր
Առանց Դեղագրի Դեղ
գին
ապրանքներ
նույնականացման քարտ
առավելագույն արժեք
PREVENTIVE HEALTHCARE
Preventive healthcare
Health is seen as our most precious asset, and not just a problem to fix when it goes wrong. Once registered with the NHS, you can have an NHS Health Check, free of charge, if you're aged 40 to 74 and you have not had a stroke, or do not already have a pre-existing health condition.                            
The NHS Health Check can tell you whether you're at higher risk of getting certain health problems, such as:
  • heart disease
  • diabetes
  • kidney disease
  • stroke
  • dementia.
During the check-up you'll also discuss how to reduce your risk of these conditions.
Your NHS Health Check can detect potential health problems before they do real damage.

Cancer screening for women
Cervical screening is offered to women aged 25 to 64 to check the health of cells in the cervix. It is offered every 3 years for those aged 26 to 49, and every 5 years from the ages of 50 to 64.
Breast screening is offered to women aged 50 to 70 to detect early signs of breast cancer. Women over 70 can self-refer.
Bowel cancer screening: there are 2 types of screening for bowel cancer. A home testing kit is offered to men and women aged 60 to 74. Bowel scope screening uses a thin, flexible tube with a tiny camera on the end to look at the large bowel. It is offered to men and women at the age of 55 in some parts of England.

Skin diseases and sexually transmitted diseases (STDs)
You can see your GP, but they'll probably refer you to a sexual health clinic if they think you may have an STD.
Sexual health clinics treat problems with the genitals and urine system. You can usually turn up without an appointmen. You'll often get test results quicker than from your GP and you won't have to pay a prescription fee for treatment.
You don't need to give your real name or tell staff who your GP is if you don't want to.
No information about your visit to the clinic will be shared with your GP or anyone else outside the clinic unless you ask for it to be.
You can ask to see a female or male doctor or nurse if you wish.

Links
To find out how you can get an NHS Health Check where you live, find out more about the NHS Health Check programme in your area:
What is an NHS Health Check?


English
AFRIKAANS
ARMENIAN
   cervic cancer

   breast cancer
   screening centers
   result
   Skin diseases
   sexually transmitted diseases (STD)
   dermatologist
   screening
   preventive healthcare
   infectious diseases
   healthy diet
   servikale  kanker
   borskanker
   toetse sentrums
   resultate/ uitslag
   velsiektes
   seksuele oordraagbare siektes
   dermatoloog
   toetse
   voorkomende gesondheidsorg
   aansteeklike siektes
   gesonde dieët
Ծոծրակային քաղցկեղ
կրծքագեղձի քաղցքեղ
կրծքագեղձի քաղցքեղի քննութիւն
Արդիւնք
Մաշկի հիվանդություններ
սեռական ճանապարհով փոխանցվող
Մորթաբան
բժշկական զննում
կանխարգելիչ առողջապահություն
վարակիչ հիվանդություններ
առողջ սննդականոն
PATIENTS' ENTITLEMENT
Patient entitlement
GP and nurse consultations, treatment provided by a GP and other primary care services are free of charge to all, whether registering as an NHS patient, or as a temporary patient (anyone in the area for more than 24 hours and less than 3 months).
For secondary care services, the UK’s healthcare system is a residence-based one, which means entitlement to free healthcare is based on living lawfully in the UK on a properly settled basis for the time being.
The measure of residence that the UK uses to determine entitlement to free NHS healthcare requires non-EEA nationals subject to immigration control to also have the immigration status of indefinite leave to remain.

Complains and appeals
By law, all organisations providing NHS and local authority social care must have a complaints procedure:
  • hospitals, including private hospitals that provide services funded by the NHS GPs
  • out-of-hours GP services
  • dentists and opticians
  • community health services such as physiotherapists, speech therapists and wheelchair services
  • ambulance services
  • mental health services
  • local authorities
  • private companies providing adult social care, either on behalf of the local authority or not.
Feel free to ask for the complaints procedure.

Links
Women's health: migrant health guide:

English
AFRIKAANS
ARMENIAN
 interpret service
  to complain
  patient´s rights
  equal rights
  confidentiality
  the duty to inform
  condition
  treatment
  other related diseases
  right for interpret
  you should say this
  interpreteer diens
  om te kla
  pasient se regte
  gelyke regte
  vertroulikheid
  die plig om in te lig
  toestand
  behandeling
  ander verwante siektes
  reg om te interpreteer
  jy moet dit sê
Լուսաբանուելու ծառայութիւն
Գանգատիլ
հիւանդի իրաւունք
հաւասար իրաւունք
գաղտնիութիւն
տեղեկացնելու պարտականութիւն
պայման
բուժում
այլ կապեալ հիվանդություններ
մեկնաբանելու իրավունք
դուք պէտք է ըսէք այս
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